Appserv's mission is to set the
standard for IT as a service

Each and every one of our customers enjoys a tailored solution; taking advantage of our focused team and copyrighted processes. For clients this means greater simplicity, flexibility and predictability on a daily basis, delivered with complete confidentiality and security. This is supported by our purpose built data centre that operates at a level simply uneconomical for businesses to build in-house.

Our customers range from big to small across a range of industries including professional services, importers, healthcare, retail, government, manufacturing and more.

So if you are looking for a better way of managing your IT, we’d be happy to talk to you about your options and discuss the best way forward.

World Class Team

Grant Simpson

DDI 09 363-1871

Grant is Appserv's CEO. He's passionate about helping businesses get rid of their day to day IT distractions, allowing them to focus on what’s really important. Grant knows that Appserv delivers IT as complete, no hassle service with really innovative use of technology and he is proud to be the leader of the awesome people at Appserv who make this happen. Grant has helped businesses concentrate on what's important for over 20 years as a senior leader in IT focussing on delivering opportunities for business to grow rather than complex technologies.

Nigel Walker

DDI 09 363-1803

Nigel will get to know your business, working with you to build a service solutions model of the IT services and processes your business requires. He’ll introduce you to the rest of the Appserv team, who will make IT happen for you. Nigel remains a key contact through implementation, to business as usual service delivery, and assists with adjusting our Services to facilitate changes in your business. Nigel will ensure well-laid plans are realised.

Melissa Pellow

0508 277 737 (0508 APPSERV)

Melissa’s team is at the end of the phone for our customers 24 x 7. Her Service Desk team is the key point of contact for day to day support, providing a single point of contact for all of your users, including product usage queries, faults and MACs (Moves, Adds, Changes). Melissa makes sure our customers are getting on with their business and not worrying about IT.

Stephen Job



Stephen’s team manages the implementation of your services, from Appserv’s infrastructure right through to the equipment your users will use day to day. He is responsible for making complex tasks, like upgrading your mission critical applications, moving or refitting your office, simple and making simple tasks simpler. With Stephen on the job, IT just happens.

Conrad Malota


Conrad knows that the only constant with technology is change. He is always looking for ways we can improve and add new services. For Conrad R&D is no ‘ivory tower’ that is just looking for the ‘next big thing’, he works directly with our whole team on how they can develop their knowledge and understanding of existing technologies as well as constantly improving the way we work. Having said that, if the next big thing is close then Conrad will have us and our customers ready for it.

Quinn Simpson


Quinn’s team is constantly reviewing the systems and infrastructure that deliver our services. They’re kept busy designing, planning and implementing upgrades. When we are implementing new or upgrading our core systems Quinn will ensure this is done without interruption to the smooth operation of our services. Quinn does not like any disruption to services, at all.

Nicole Harden


Nicole’s team will make sure your administrative interface with Appserv is timely, accurate and has the information you need to manage your costs. Her team ensures that you can follow activities on our invoices by avoiding technology jargon and using consistent Service descriptions, so that you can be confident we are delivering value to your business. Nicole carries a very sharp pencil with her at all times.

Get in touch For an obligation-free chat about how we can help your business